Employees are the lifeblood of your dispensary. They handle money, serve customers, ensure compliance, and represent the values of your brand. 

Strict policies for hiring, training, and onboarding employees ensure consistency in process and compliance, as well as create a repeatable customer experience. It’s important to create a positive working environment for your employees—including regular reviews and consistency in how you handle corrective action and firing.

Failing to properly manage employees is a safety, compliance, and morale issue. 

This dispensary SOP details employee management, including recruiting, hiring, onboarding, training.