April 9, 2024

Updates to power your busiest days

By
Sarah Mann
April 9, 2024

It’s time to look back at last quarter and what our Product team’s been building for efficiency, simplicity, and overall better experiences for you and your customers.

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Whether you're gearing up for a surge in customers or navigating the logistics of running your cannabis operation smoothly, we've got the tools and resources you need to help operate efficiently on your busiest days.Β 

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Cash-free Payments

  • Our secure online and in-store payment options not only ensure convenience for your customers but also give your business a boost.Β 
    • Dutchie Pay seamlessly integrates with Dutchie POS and Dutchie Ecommerce to eliminate redundancies and reduce errors. Plus, orders purchased with Dutchie Pay have a 32% higher AOV than other orders.Β 
    • And what’s better than faster access to your funds? Dutchie Pay now proudly offers next-day settlement of funds, which means dispensaries will now receive deposits into their bank account as soon as the following business day for the entire previous day’s sales.

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Workflow Optimizations

  • Discount Sync: Managing discounts just got easier for POS + Ecomm customers. With Discount Sync, you can create, manage, and edit discounts seamlessly from the Dutchie POS Backoffice and sync them with Dutchie Ecommerce, providing a consistent experience for your customers both in-store and online while saving you time.With over 65% of total orders including a discount, the time savings will be meaningful.
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  • Efficient Inventory Management:Β 
    • Save time with one-click navigation to the Product Journal and Catalog and built-in guardrails to prevent errors.Β 
    • And we’ve re-released our smart, auto-matching feature to save you time when receiving inventory. If you’ve received the item before, Dutchie POS remembers the Catalog item you previously selected and will automatically match it the next time it’s received.
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Faster Checkouts

  • One-click loyalty redemption with Alpine IQ and SpringBig has been moved to the cart level, speeding up the application of 3rd-party loyalty discounts.

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  • In-house ID Scanning: We've optimized the performance as well as the workflow of our ID Scanning. Scans are faster and more accurate. The 'Check in' button is now 'Scan ID'. With this change, you have the option to configure whether to auto-check-in and auto-create profiles through location settings. Learn more.

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  • We’ve started rolling out improved anonymous checkout workflows in select markets, saving four clicks with quick, return-to-cart access for anonymous transactions.

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Understanding impactΒ 

It’s important for you to be able to look back and understand the overall performance so you can make informed decisions for the future.Β 

  • Refreshed Reporting: We’ve updated our top 15 reports to have more consistency in the data calculations and naming structure.Β 
  • Simplified Auditing (Available late April): Easily count and reconcile inventory discrepancies with simplified auditing workflows that include more flexible options to create an audit and tablet-friendly interface. Plus, new permissions available allow you to view and manage audits at all locations, if enabled.

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  • User event audit logs - Introducing a powerful new auditing tool that can identify and troubleshoot errors faster, to help isolate, address and avoid it happening again.

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Wishing you all the best this Spring!

The Dutchie Team

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About the author
Sarah Mann
Product Marketing Lead, Core Products