Smarter Tools to Grow, Engage & Convert

Temperatures may be dropping, but your growth doesn’t have to. This fall, Dutchie introduced smarter ways to strengthen customer outreach, simplify operations, and capture more revenue, just in time for one of cannabis’ busiest seasons.

‍

Want to be the first to know about new features and product updates? Subscribe to our Product Release Notes.

‍

FEATURE HIGHLIGHTS

Make shopping smarter: enable online loyalty redemption, inspire more purchases, and drive urgency.

Online Loyalty Redemption

Increase conversion rates by allowing consumers to view and redeem their Loyalty points through your E-Commerce site for web and mobile.

‍

Social Proof Alerts

Nudge hesitant shoppers to complete their purchase with real-time messages like “Only 5 left in stock” or “3 others have this in their cart”, creating urgency and boosting conversion rates.

‍

Custom Categories

Curate the customer journey by creating custom categories, like "Staff Picks" or "Best for Sleep", guiding customers to the right products more easily and boosting sales of featured items.

‍

Product Recommendations

Upsell and cross-sell automatically with personalized, real-time product suggestions that increase order value.

‍

‍

LOYALTY & MARKETING

Engage purposefully. Target and reward loyal customers, monitor marketing performance, and drive program enrollment.

Loyalty Tier Segments

‍Target customers by tier, spend, or points to deliver personalized campaigns and encourage tier progression.
‍

Loyalty Point Boosts

‍Reward and delight your customers with automated bonus points for special events like birthdays. Be sure to include a message notifying customers about their extra points.

Adaptive Loyalty Display

‍Smart loyalty displays automatically reflect your tier and point-redemption settings, giving shoppers clearer value and helping drive more redemptions and repeat purchases.

Campaign Heatmaps

‍See what drives engagement with color-coded heatmaps in your campaign previews for instant performance insights.

‍

E-COMMERCE

Turn browsers into buyers. Customize your menu and streamline your customers' shopping experience.

Shopping Collections

‍Enhance merchandising with customizable product collections by tag, brand, or category. Add them to menus or feature up to 25 items in a homepage carousel.

Channel-Specific Image Banners

‍Create platform-specific messages with customizable image banners for web, kiosk, and mobile, plus engagement insights by platform.

‍

DUTCHIE POS

Simplify your operations. Personalize automated tickets, easily manage inventory, and keep better track of your employees and customers.  

Automatic Pick Ticket Printing

‍Customize and streamline order fulfillment by  automatically printing pick tickets based on channel (delivery, kiosk, drive-thru) and with specific default printers.

Loyalty Tier on Pick Ticket

‍Create a more personalized experience for customers with configurable receipts that display their loyalty tier, giving them greater insight into their progress.

‍

Metrc Retail ID (open beta)

‍Save time and simplify inventory by scanning supplier Metrc Retail ID QR codes directly in Dutchie Register,  no relabeling needed. Customers can also scan to view product details like origin, potency, and test results.

Budtender Association

‍Select which employee helped a customer so you can better track performance, calculate commissions, and understand which budtenders drive higher value orders.

Penny Rounding

‍Get ahead of penny shortages at the register with the option to round down change to the nickel. Total amounts rounded down will appear in the Closing report as Cash Returned Rounded.

Pickup Order Reminders

‍Reduce abandoned orders and ensure revenue by sending timely reminder emails that encourage customers to pick up their purchases.

‍

CULTIVATION & MANUFACTURING

Easier tracking, faster workflows, better compliance.

Metrc Retail ID (open beta)

‍Save retailers time by generating and attaching the Retail ID and QR code at the source, enabling seamless movement through the supply chain with no additional scanning required.

‍

‍

Ready to see how these new features can drive growth? Schedule time with your account manager to activate them.

New Integration Partners

Wurk

Manage payroll, human resources, timekeeping, scheduling, and tax regulation all while minimizing compliance risks.

‍

Rockbot

Make every visit memorable with custom music, brand-aligned visuals, and messaging that educates, entertains, and elevates your retail experience.

‍

Rival Response

Go beyond selling products with powerful marketing and create customer experiences that build loyalty, keeping your brand top-of-mind.

‍

Bud Authority

Increase visibility, traffic, and customer conversion with industry-specific SEO, web design, and data-driven digital marketing.

‍

Go Even Further with Dutchie's Certified Partner Program

Choose from a certified group of expert partners to build a fully tailored digital storefront that sets your dispensary apart. Learn more.

‍